Refund policy

Returns

Because every artwork offered by The Relic Gallery is an original, one-of-a-kind piece, all sales are final.

We do not accept returns or exchanges for buyer's remorse, change of mind, or decorating preferences.

We encourage you to carefully review all photographs, measurements, condition details, and descriptions before purchasing. If you have any questions or would like additional photographs before placing an order, please don't hesitate to contact us.

Damaged Shipments

Every domestic order is carefully packed and fully insured.

If your artwork arrives damaged, please contact us within 48 hours of delivery and include photographs of:

the artwork
the frame (if applicable)
the shipping box
all packing materials
the shipping label

Please retain all original packaging until the insurance claim has been completed.

We will work directly with the shipping carrier to resolve the claim as quickly as possible.

Lost Packages

If your package is lost during transit, please contact us. Because shipments are fully insured and tracked, we will work with the carrier to resolve the issue.